Write to us and our lawyers will help you get your money back
Chargeback is successful in 90% of cases with us
The money is returned directly to the victim of the broker
Crediting period - from 1 day to 2 months
Chargeback is the right way to get your money back
If a broker is cheated, you can go to the police or court. But this will do nothing. The only way to get your money back is to start a Chargeback.
Chargeback is the reversal of a card-to-account transfer. If the fraudster promised you golden mountains, but in reality dragged you to the financial bottom, punish him.
Chargeback is a legal way to get your money back from your broker
MultiBank Group
Encountered problems while working with MultiBank, such as delays in withdrawals, account blocking, or controversial trading situations? Despite the company’s reputation, individual issues may arise, and it’s important to know that there is a way out!
Our team specializes in recovering funds from financial companies, including major brokers. We offer a comprehensive approach depending on how you transferred your money:
Chargeback through the bank (Visa/Mastercard/MIR):
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We will prepare and submit a well-grounded claim to dispute the payment (submission deadline – up to 540 days).
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We will gather evidence: screenshots of your personal account, correspondence with managers, and transfer receipts. A chargeback is a procedure for disputing a transaction through the bank that issued your card.
Cryptocurrency Transaction Analysis:
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If you funded your account with cryptocurrency, we will conduct an investigation into the blockchain.
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We will attempt to track the movement of funds and identify the final recipient wallets.
Interaction with Regulators and Law Enforcement Agencies:
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We will draft and send complaints to financial regulatory bodies (e.g., ASIC or BaFin, depending on the jurisdiction of your account) and the police to document your issue. Pressure from regulators often accelerates dispute resolution.
How to Start the Refund Process:
Contact us as soon as possible via the feedback form on our website or by email, specifying the subject “Refund from MultiBank”.
Attach all available information to your request:
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Screenshots confirming money transfers.
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The history of correspondence with platform representatives.
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Your MultiBank account details.
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Receipts, bank statements, or crypto transaction hashes.
Act immediately! Practice shows that the chances of a successful refund are significantly higher if you start the process shortly after the problem arises. Don’t let your money get lost in bureaucratic processes.